Shipping
& Returns

Shipping Policy
Return & Exchange Policy

Eligible shipping speeds and their charges are displayed based on the item(s) in your cart and the delivery address

*Morning delivery and Same-Day Delivery are available only to residential addresses.
*Delivery attempts happen latest by 11 am for Morning delivery and 10 pm for Same-Day delivery
The estimated delivery date will be displayed per your delivery pincode before placing the order.

These are items that are shipped directly by the seller and are not Fulfilled by Ronavs.The shipping speeds and charges for these items vary per seller and are displayed before placing the order

We use several couriers to deliver your packages. You can find contact information about the various couriers on this page.

Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Ronavs.com.

Return will be processed only if:
it is determined that the product was not damaged while in your possession;
the product is not different from what was shipped to you;
the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
Products marked as "non-returnable" on the product detail page cannot be returned.
Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.
Note: If you've received a non-returnable product in a damaged/defective condition, you can contact us within 3 days from the delivery of the product.
Please keep the item in its original condition, with brand outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing replacement.

Clothing and Accessories
Category    Return Policy
Clothing, Shoes and Accessories    
10 Day Free Returns & Exchange
This item is eligible for return within 10 days of delivery. You can exchange this item for a different size/color or return for a full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund/replacement Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions.

However, in the unlikely event of a damaged, defective or different item delivered to you, we will provide full refund or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

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How can we help?

Customer Service

+91 9920517170

Vashi, Navi Mumbai

Maharashtra, INDIA - 400 703

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